← Back to Help
Help & Support
Welcome to HandCraftLK. This platform helps connect handicraft manufacturers, raw material suppliers, experts, and buyers for communication, learning, and collaboration.
Platform Usage
- Users can create profiles and publish content related to handicrafts
- Content includes products, materials, expertise, tutorials, and discussions
- The platform does not process payments or enable in-app purchases
Account & Access
- Users are responsible for maintaining the confidentiality of their accounts
- Anonymous users may browse public content on the web version only
- Accounts may be restricted or removed if policy violations occur
Communication & Messaging
- Users may contact each other using in-app messaging
- Voice and text messaging are available where supported
- Do not share sensitive personal or financial information
Reporting & Moderation
- Users can report inappropriate or misleading content
- We review reports and may remove content or suspend accounts
- Repeat violations may result in permanent account removal
Support Contact
For help or technical issues, contact:
📧 support@handcraftlk.com