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Help & Support

Welcome to HandCraftLK. This platform helps connect handicraft manufacturers, raw material suppliers, experts, and buyers for communication, learning, and collaboration.

Platform Usage

  • Users can create profiles and publish content related to handicrafts
  • Content includes products, materials, expertise, tutorials, and discussions
  • The platform does not process payments or enable in-app purchases

Account & Access

  • Users are responsible for maintaining the confidentiality of their accounts
  • Anonymous users may browse public content on the web version only
  • Accounts may be restricted or removed if policy violations occur

Communication & Messaging

  • Users may contact each other using in-app messaging
  • Voice and text messaging are available where supported
  • Do not share sensitive personal or financial information

Reporting & Moderation

  • Users can report inappropriate or misleading content
  • We review reports and may remove content or suspend accounts
  • Repeat violations may result in permanent account removal

Support Contact

For help or technical issues, contact:

📧 support@handcraftlk.com