This Privacy Policy describes how HandCraftLK collects, uses, and protects user information in compliance with Google Play and Apple App Store requirements.

1. Information We Collect

We may collect:

• Account information (name, email address, user role)
• Profile content (products, expertise, images, videos)
• Messages and interactions within the platform
• Device and usage data for app functionality and performance

2. How We Use Data

Collected data is used to:

• Provide platform features and services
• Enable communication between users
• Improve app performance and user experience
• Send notifications related to platform activity
• Enforce platform safety and content policies

3. User-Generated Content

• Content posted by users may be publicly visible
• Messages between users remain private
• We do not claim ownership of user-generated content

4. Data Sharing

We do not sell personal data. Data may be shared only with:

• Cloud storage providers (e.g., AWS S3)
• Authentication services
• Analytics and notification services

All third-party services comply with applicable data protection standards.

5. Data Security

• Data is stored securely using industry-standard practices
• Access is limited to authorized systems only
• While we take reasonable precautions, no system is 100% secure

6. Data Retention & Deletion

• Users may update or delete their accounts
• Data is retained only as long as necessary for service operation
• Account deletion requests are processed within a reasonable timeframe

7. Children's Privacy

This platform is not intended for children under 13. We do not knowingly collect personal data from children.

8. Policy Updates

We may update this policy. Changes will be communicated through the app or website.